Privacy Policy

The purpose of this policy statement is to address any security concerns you may have.

How We Use Information Received

We use the contact information that you provide us in order to notify you of any events or alerts related to the smart water meter solution offered. We may also use your email address and/or mobile phone number to deliver information to you that is relevant to the services we provide e.g. service updates or administrative notices. We may also contact you to resolve queries or troubleshoot problems.

Protection of Database Information

Any information given to the service provider for messaging, storage and/or communication purposes will remain the property of the user account holder. We will at no time collect or redistribute this information without your consent, except where legally required by law to do so. This is with particular reference to any database, numbers and/or recipient details that you may deliver to us, or store on our databases.

Disclosure of Your Information

We do not and will not sell or disclose any personally identifiable information about you to any third party. We must however comply with court orders, information requests from government agencies and regulators and other legal and regulatory processes that may require the disclosure of your personally identifiable information.